Your Questions

What happens if I have a holiday during my Nutrihealth1to1 plan?

That is fine, we don't expect you to live like a hermit! If possible we would like you to tell us of your plans when you start, but we understand that this may not be possible. Two weeks notice would be great, then we can "stop the clock" if it suits you, but discuss this with your consultant and they will advise you.

Will I have to count calories? I have done that before and it didn't work.

We are going to ask you to count calories, but our exclusive app, which works in conjunction with our software, makes it really easy. There are loads of foods in our database as well as recipes all ready to download. You can copy meals across to other days and repeat days. Please also remember that you are going to have to count something, whether it is points, syns or units. Our 1 to 1 support will give you all the help you need, planning meals and suggesting recipes. It will work this time.

I can't cook very well. Will I have to cook from scratch to follow a Nutrihealth1to1 plan?

You may be pleasantly surprised by how much you can achieve in the kitchen! When your nutrition consultant suggests meals or recommends recipes, they will be pretty simple to prepare and serve. They will not be too 'chefy', you will use simple healthy ingredients and straightforward cooking methods. There won't be exotic or dreadfully expensive stuff to buy - and meals will nearly always be fairly quick to cook. Many clients tell us that they are really fun to do. Any uncertainty? Your consultant is here to help.

Can I get my money back if it doesn't work?

Yes, of course you can (there may be a fee for time already elapsed), but we really don't want you to feel that you've failed. Your qualified consultant has designed your plan and made it unique to you! It was crafted with your lifestyle, nutritional requirements and food preferences all taken into account. Add to this our 1 to 1 support and that puts you in a great place to succeed. We will be working with you every step of the way to make sure you reach your goals. If you have any concerns, please email your consultant or email us right here - we're here to help.

Can I pay weekly?

We ask that all plans are fully paid for, for any length of plan, before the plan starts. This is your investment in your future self, and helps us to see the real commitment you have made. The support, advice and expertise that you have invested in will enable you to suceed.

Your prices seem quite high. Can I get a discount?

Our pricing structure represents the support and expertise you will receive from your dedicated, qualified consultant. It may seem high compared to any 'slimming or diet club' style experience you may have used before, but you really cannot compare our services to these. Nutrihealth1to1 will give you one to one support in a way that the diet club can't. All of our consultants are fully qualified and trained nutrition experts, which is unlikely to be the case at your slimming/diet club. If you need to compare pricing then checkout how much a nutritionist charges by the hour.

Can I call my consultant?

You will always have your consultant's direct email address but to protect the privacy and downtime of our consultants we do not share other personal contact details. You will be able to speak to your consultant at a prearranged time, which you both agree. If you need to change this or contact them at another time, please send a quick email to them; they usually reply quickly.

Can I just get the app myself?

The app is exclusive to our state of art nutritional software, which you can buy, but it is expensive because it is designed for multiple users (NHS, Costa and Wetherspoons use this software). You would not be getting our 1 to 1 support, so you would be buying a very expensive calorie counter!

Is it ok to take diet pills or slimming pills to speed up my progress?

In a word, No. These pills are mostly ineffective, unsustainable - and some are downright dangerous. At Nutrihealth1to1 we are worried that these 'remedies' continue to be sold online. Please do not go down this path.

What about supplements such as vitamins and minerals?

In general we do not recommend them; many supplements are inappropriate and often poorly absorbed by your body. Our ambition is always to help you to achieve your goals by carefully balanced nutrition, via a plan specially designed for you. However there are some exceptions, for example for Mums-to-be and some of our vegetarian and vegan clients. We will recommend supplements only in carefully controlled circumstances, based on available scientific evidence.

What happens if I am not at target when my plan ends?

Your plan is unique to you. When we design it to fit you we take into account your goals, which may include how much weight you wish to lose and we recommend the plan that reflects this. It might be, say, 12 weeks or 24 weeks. However, life happens and you may have weeks when you don't lose as much as we planned. Don't worry, you can work this out with your consultant. If you only have a small amount of weight left to lose we may recommend that you start our maintenance plan.